1. Oates, S. (2009). Leadership Expert: “How Do You Lead” Questionnaire. [online]. Available at: < www.Leadership-Expert.co.uk 2010> [Assessed 26 September 2010].
2. Michigan Technological University (MTU) (2010). Centre of Orientation, Mentoring, Parents, and Academic Student Success (COMPASS). [online]. Available at:< www.mtu.edu/compass/mentoring/exsel/> [Assessed 29 September 2010].
3. Global Healing Center (2010). The General Health Questionnaire. [online]. Available at: < http://www.globalhealingcenter.com/general-health-questionnaire.html.> [Assessed 26 September 2010].
4. Hewitt Association (2008). Global Report: Malaysia-Employee Provident Fund Changes. [online]. Available at: < http://www.hewittassociates.com > [Assessed 17 September 2010].
5. Labour turnover in the retail industry: Predicting the role of individual, organisational and environmental factors labour turnover in the retail industry;Booth;International Journal of Retail & Distribution Management,2007