1. Dimensions of con sumer expertise;Alba;Journal of Consumer Research,1987
2. The role of the environment in marketing services: The consumer perspective;Baker,1986
3. The marketing impact of branch facility design;Baker;Journal of Retail Banking,1988
4. Consumer response to retailers' marketing environments: An analysis of coffee purchase data;Bawa;Journal of Retailing,1989
5. The effects of color in store design;Bellizzi;Journal of Retailing,1983