1. Petty tyranny in organizations: a preliminary examination of antecedents and consequences;Ashford;Canadian Journal of Administrative Sciences,1997
2. Manufacturing consent;Burawoy,1979
3. The bureaucratic phenomenon;Crozier,1964
4. A city reframed;Czarniawska,2000
5. A tale of three cities, or the glocalization of city management;Czarniawska,2002