Service experience through the eyes of budget hotel guests: Do factors of importance influence performance dimensions?-Reference-Cited by-同舟云学术

Service experience through the eyes of budget hotel guests: Do factors of importance influence performance dimensions?

Published:2015-06 Issue: Volume:23 Page:23-34
ISSN:1447-6770
Container-title:Journal of Hospitality and Tourism Management
language:en
Short-container-title:Journal of Hospitality and Tourism Management

Author:

Mohsin Asad,Lengler Jorge

Publisher

Elsevier BV

Subject

Tourism, Leisure and Hospitality Management

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