When the performance comes into play: The influence of positive online consumer reviews on individuals' post-consumption responses-Reference-Cited by-同舟云学术

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When the performance comes into play: The influence of positive online consumer reviews on individuals' post-consumption responses

Published:2020-05 Issue: Volume:113 Page:422-435
ISSN:0148-2963
Container-title:Journal of Business Research
language:en
Short-container-title:Journal of Business Research

Author:

Hernández-Ortega Blanca

Funder

European Social Fund

Publisher

Elsevier BV

Subject

Marketing

Reference113 articles.

1. Recalling recall bias;Aaker;Journal of Consumer Research,2008

2. Attitude extremity;Abelson,1995

3. The use of vignettes in survey research;Alexander;Public Opinion Quarterly,1978

4. Strengthening the satisfaction-profit chain;Anderson;Journal of Service Research,2000

5. Perceived justice and consumption experience evaluations. A qualitative and experimental investigation;Aurier;International Journal of Service Industry Management,2007

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1. Antecedents and consequences of perceived helpfulness of extremely positive and exaggerated reviews;Journal of Retailing and Consumer Services;2024-09

2. Comportamento do consumidor lgbtqiap+: um estudo exploratório;Retail Management Review;2024-08-09

3. Consumption-Related Affect and Consumer Well-Being;International Series on Consumer Science;2024

4. THE EFFECT OF ONLINE REVIEWS ON CONSUMERS' ATTITUDE, RESTAURANT PREFERENCE, AND PURCHASE INTENTION;Doğuş Üniversitesi Dergisi;2023-03-02

5. How positive do testimonials on a restaurant website need to be? Impact of positivity of testimonial reviews on customers’ decision-making;International Journal of Hospitality Management;2023-01

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