Antecedents and consequences of perceived helpfulness of extremely positive and exaggerated reviews-Reference-Cited by-同舟云学术

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Antecedents and consequences of perceived helpfulness of extremely positive and exaggerated reviews

Published:2024-09 Issue: Volume:80 Page:103907
ISSN:0969-6989
Container-title:Journal of Retailing and Consumer Services
language:en
Short-container-title:Journal of Retailing and Consumer Services

Author:

Román Sergio^ORCID,Riquelme Isabel P.^ORCID,Iacobucci Dawn^ORCID

Publisher

Elsevier BV

Reference92 articles.

1. Consumer skepticism about online reviews and their decision-making process: the role of review self-efficacy and regulatory focus;Ahmad;J. Consum. Market.,2021

2. Predictors and outcomes of consumer deception in hotel reviews: the roles of reviewer type and attribution of service failure;Akhtar;J. Hospit. Tourism Manag.,2019

3. Effect of eWom on purchase intention: meta-analysis;Albayrak;Data Technol. Appl.,2021

4. Mining the text of online consumer reviews to analyze brand image and brand positioning;Alzate;J. Retailing Consum. Serv.,2022

5. Customer Reviews,2024

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