Communicating sadness: The impact of emotional crisis communication on the organizational post-crisis reputation

Author:

Schoofs Lieze,Claeys An-Sofie

Funder

Research Foundation Flanders

Publisher

Elsevier BV

Subject

Marketing

Reference57 articles.

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2. Prosody and semantics are separate but not separable channels in the perception of emotional speech: Test for rating of emotions in speech;Ben-David;Journal of Speech, Language, and Hearing Research,2016

3. Responding to the emotions of others: Dissociating forms of empathy through the study of typical and psychiatric populations;Blair;Consciousness and Cognition,2005

4. Sex-related impairment of memory for emotional events with β-adrenergic blockade;Cahill;Neurobiology of Learning and Memory,2003

5. Perceived organizational reputation and organizational performance: An empirical investigation of industrial enterprises;Carmeli;Corporate Reputation Review,2005

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