1. How conceptual modeling is used;Fettke;Commun. Assoc. Inf. Syst.,2009
2. Formal modelling as a grounded conversation;Hoppenbrouwers,2005
3. A fundamental view on the process of conceptual modeling;Hoppenbrouwers,2005
4. Negotiating models;Rittgen,2007
5. How novices design business processes;Recker;Inf. Syst.,2012