A text analytics approach for online retailing service improvement: Evidence from Twitter-Reference-Cited by-同舟云学术

A text analytics approach for online retailing service improvement: Evidence from Twitter

Published:2019-06 Issue: Volume:121 Page:37-50
ISSN:0167-9236
Container-title:Decision Support Systems
language:en
Short-container-title:Decision Support Systems

Author:

Ibrahim Noor Farizah^ORCID,Wang Xiaojun

Funder

Government of Malaysia

Publisher

Elsevier BV

Subject

Information Systems and Management,Arts and Humanities (miscellaneous),Developmental and Educational Psychology,Information Systems,Management Information Systems

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