A semantic measure of online review helpfulness and the importance of message entropy

Author:

Fresneda Jorge E.ORCID,Gefen David

Publisher

Elsevier BV

Subject

Information Systems and Management,Arts and Humanities (miscellaneous),Developmental and Educational Psychology,Information Systems,Management Information Systems

Reference83 articles.

1. Is a "star" worth a thousand words?;Alex;European Journal of Marketing,2009

2. Practical Text Analytics;Anandarajan,2019

3. Reviews without a purchase: low ratings, loyal customers, and deception;Anderson;Journal of Marketing Research,2014

4. Evidence of the effect of trust building technology in electronic markets: price premiums and buyer behavior;Ba;MIS Quarterly,2002

5. Helpfulness of online consumer reviews: readers’ objectives and review cues;Baek;International Journal of Electronic Commerce,2012

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