Author:
Cheng Xusen,Fu Shixuan,de Vreede Gert-Jan
Funder
National Natural Science Foundation of China
Beijing Social Science Foundation
Subject
Library and Information Sciences,Computer Networks and Communications,Information Systems
Reference54 articles.
1. Enhancing service loyalty: The roles of delight, satisfaction, and service quality;Ahrholdt;Journal of Travel Research,2017
2. The entertaining way to m-commerce: Japan’s approach to the mobile internet–A model for Europe?;Baldi;Electronic Markets,2002
3. You are what you can access: Sharing and collaborative consumption online;Belk;Journal of Business Research,2014
4. Service quality, relationship satisfaction, trust, commitment and business-to-business loyalty;Caceres;European Journal of Marketing,2007
5. Exploring the relationships between e-service quality, satisfaction, attitudes and behaviors in content-driven e-service web sites;Carlson;Journal of Services Marketing,2010
Cited by
126 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献