Aspect-based Kano categorization-Reference-Cited by-同舟云学术

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Aspect-based Kano categorization

Published:2019-06 Issue: Volume:46 Page:163-172
ISSN:0268-4012
Container-title:International Journal of Information Management
language:en
Short-container-title:International Journal of Information Management

Author:

Martí Bigorra Anna,Isaksson Ove,Karlberg Magnus

Publisher

Elsevier BV

Subject

Library and Information Sciences,Computer Networks and Communications,Information Systems

Reference38 articles.

1. Social media roadmaps;Ahlqvist,2008

2. Social media in marketing: A review and analysis of the existing literature;Alalwan;Telematics and Informatics,2017

3. An unsupervised aspect detection model for sentiment analysis of reviews;Bagheri,2013

4. Kano’s methods for understanding customer-defined quality;Berger;Center for Quality Management Journal,1993

5. DRM, a design research methodology;Blessing,2009

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