Stay away from fickle supervisor! Supervisors’ behavioral fluctuation diminishing the effect of job embeddedness on employees’ service behavior
Author:
Publisher
Elsevier BV
Subject
Strategy and Management,Tourism, Leisure and Hospitality Management
Reference91 articles.
1. Frontline employees’ high-performance work practices, trust in supervisor, job-embeddedness and turnover intentions in hospitality industry;Afsar;Int. J. Contemp. Hosp. Manag.,2018
2. "The effect of employee advocacy and perceived organizational support on job embeddedness and turnover intention in hotels";Akgunduz;J. Hosp. Tour. Manag.,2017
3. Emotional convergence between people over time;Anderson;J. Pers. Soc. Psychol.,2003
4. Matching commitment to supervisors and organizations to in-role and extra-role performance;Becker;Hum. Perform.,2003
5. From internal brand management to organizational citizenship behaviours: evidence from frontline employees in the hotel industry;Buil;Tour. Manag.,2016
Cited by 18 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. Predicting the Quiet Quitting Intention Among the Generation Z Workforce in Hotel Industry;Journal of Quality Assurance in Hospitality & Tourism;2024-08-28
2. Impact of transformational leadership on service delivery behaviours of frontline service employees;Journal of Retailing and Consumer Services;2024-07
3. Should I Stay or Should I Go? Job Embeddedness and Entrepreneurship in Highly Specialized Communities in Central Mexico;Journal of Small Business Strategy;2024-05-14
4. How can promote hotel employees’ performances? Relative importance of high-performance HR practices and the moderating role of empowering leadership;International Journal of Hospitality Management;2024-05
5. How does despotic leadership thwart frontline employees’ role-related service behaviors? A psychological empowerment perspective;Journal of Hospitality and Tourism Management;2024-03
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3