Effect of service orientation on job satisfaction, organizational commitment, and intention of leaving in a casual dining chain restaurant

Author:

Kim Woo Gon,Leong Jerrold K.,Lee Yong-Ki

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management

Reference45 articles.

1. Structural modeling in practice;Anderson;Psychological Bulletin,1988

2. Using job satisfaction and pride as internal-marketing tools;Arnett;Cornell Hotel and Restaurant Administration Quarterly,2002

3. The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction;Babin;Journal of Retailing,1996

4. Improving service quality in America;Berry;Academy of Management Executives,1994

5. Fitting job performance into turnover model;Birnbaum;Journal of Management,1993

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