Frontline employees’ passion and emotional exhaustion: The mediating role of emotional labor strategies-Reference-Cited by-同舟云学术

登录注册会员服务联系我们

Frontline employees’ passion and emotional exhaustion: The mediating role of emotional labor strategies

Published:2019-01 Issue: Volume:76 Page:163-172
ISSN:0278-4319
Container-title:International Journal of Hospitality Management
language:en
Short-container-title:International Journal of Hospitality Management

Author:

Chen Kuan-Yu,Chang Ching-Wen,Wang Cheng-Hua

Funder

Ministry of Science and Technology of the Republic of China, Taiwan

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management

Reference100 articles.

1. Emotional labour in the hospitality industry: the influence of contextual factors;Shani;Int. J. Hospitality Manage.,2014

2. Following display rules in good or bad faith?: customer orientation as a moderator of the display rule-emotional labor relationship;Allen;Hum. Perform.,2010

3. Orientation motivationnelle et symptomatologie dépressive chez la personne âgée Motivational orientation and depressive symptoms in the elderly;Altintas;L’Encéphale,2009

4. Boundary spanner multi-faceted role ambiguity and burnout: an exploratory study;Ambrose;Ind. Market. Manage.,2014

5. Structural equation modeling in practice: a review and recommended two-step approach;Anderson;Psychol. Bull.,1988

Cited by 117 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Work dynamics in retail industry: Impact of work intensification, high-performance work systems, and emotional exhaustion;Problems and Perspectives in Management;2024-09-02

2. The effect of resilient leadership on employee resilience during a crisis in tourism & hospitality firms: A self-determination perspective;International Journal of Hospitality Management;2024-09

3. Hipster Hospitality: Blurred Boundaries in Restaurants;Gastronomy and Tourism;2024-08-26

4. Distilling the concept of authenticity;Nature Reviews Psychology;2024-06-28

5. Effect of abusive supervision on emotional exhaustion and organizational citizenship behavior: a moderating role of workplace friendship;Leadership & Organization Development Journal;2024-06-18

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号京ICP备18003416号-3