Subject
Strategy and Management,Tourism, Leisure and Hospitality Management
Reference60 articles.
1. Abbruzzese, J., 2014. Ripping a business on Yelp? This Congressman has your back. Mashable. Available at: .
2. The theory of planned behavior;Ajzen;Organ. Behav. Hum. Decis. Process.,1991
3. Customer satisfaction and word-of-mouth;Anderson;J. Serv. Res.,1998
4. Word-of-mouth processes within a services purchase decision context;Bansal;J. Serv. Res.,2000
5. Understanding information systems continuance: an expectation/confirmation model;Bhattacherjee;MIS Q.,2001
Cited by
223 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献