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Unveiling the cloak of deviance: Linguistic cues for psychological processes in fake online reviews

  • Published:2020-05 Issue: Volume:87 Page:102468
  • ISSN:0278-4319
  • Container-title:International Journal of Hospitality Management
  • language:en
  • Short-container-title:International Journal of Hospitality Management

Author:

Li Lin,Lee Kyung Young,Lee Minwoo,Yang Sung-Byung

Funder

Ministry of Education of the Republic of Korea

National Research Foundation of Korea

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management

Reference83 articles.

1. Development of a tool for measuring and analyzing computer user satisfaction;Bailey;Manage. Sci.,1983

2. A theoretical framework to identify authentic online reviews;Banerjee;Online Inf. Rev.,2014

3. Don’t be deceived: using linguistic analysis to learn how to discern online review authenticity;Banerjee;J. Assoc. Inf. Sci. Technol.,2017

4. Composite sequential modeling for identifying fake reviews;Bhargava;J. Intell. Syst.,2019

5. Combining labeled and unlabeled data with co-training;Blum,1998

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