Towards sustainable servicescape – tourists’ perspectives of accommodation service attributes

Author:

Väisänen Hanna-MaijaORCID,Uusitalo OutiORCID,Ryynänen ToniORCID

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management

Reference125 articles.

1. Prioritisation of the hotel attributes according to their influence on satisfaction: a comparison of two techniques;Albayrak;Tour. Manag.,2015

2. The effect of hospitableness and servicescape on guest satisfaction in the hotel industry;Ariffin;Canadian Journal of Administrative Sciences,2013

3. Sustainable hotel business practices;Bader;J. Retail Leis. Prop.,2005

4. The role of environment in marketing services: The consumer perspective;Baker,1986

5. An analysis of user-generated content for hotel experiences;Barreda;J. Hosp. Tour. Technol.,2013

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