Hospitality employee and customer role in value co-creation: Personal, organizational and collaborative outcomes-Reference-Cited by-同舟云学术

Hospitality employee and customer role in value co-creation: Personal, organizational and collaborative outcomes

Published:2020-10 Issue: Volume:91 Page:102648
ISSN:0278-4319
Container-title:International Journal of Hospitality Management
language:en
Short-container-title:International Journal of Hospitality Management

Author:

Shulga Lenna V.^ORCID,Busser James A.

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management

Reference70 articles.

1. Roles as resources: a social roles perspective of change in value networks;Akaka;Mark. Theory,2011

2. Formal organizational initiatives and informal workplace practices: links to work-family conflict and job-related outcomes;Anderson;J. Manage.,2002

3. The price of success: a study on chefs’ subjective well-being, job satisfaction, and human values;Ariza-Montes;Int. J. Hospitality Manage.,2018

4. Role as resource in the Hollywood film industry;Baker;Am. J. Sociol.,1991

5. Reflections on the nature of skills in the experience economy: challenging traditional skills models in hospitality;Baum;J. Hospitality Tourism Manage.,2006

Cited by 32 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. The relevance of vision sharing and innovative behavior on transformational leadership, charismatic influence and organizational citizenship behavior (OCB);International Journal of Hospitality Management;2024-10

2. Fetching the ‘exterior’ ‘in’: Effects of an alliance’s collaborative governance and collaborative accountability on hotel innovation performance;International Journal of Hospitality Management;2024-09

3. Consumer autonomy: A strategy to alleviate the self-serving bias in tourism value co-creation;Journal of Hospitality and Tourism Management;2024-09

4. Refueling convenience and range satisfaction in electric mobility: Investigating consumer willingness to use battery swap services for electric vehicles;Journal of Retailing and Consumer Services;2024-07

5. On the Receiving End of Customer Creativity: Insights From Approach-Avoidance and Interpersonal Complementarity Perspectives;Journal of Management;2024-05-16