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Strategic performance measurement in a healthcare organisation: A multiple criteria approach based on balanced scorecard

  • Published:2012-01 Issue:1 Volume:40 Page:104-119
  • ISSN:0305-0483
  • Container-title:Omega
  • language:en
  • Short-container-title:Omega

Author:

Grigoroudis E.,Orfanoudaki E.,Zopounidis C.

Publisher

Elsevier BV

Subject

Information Systems and Management,Management Science and Operations Research,Strategy and Management

Reference75 articles.

1. The balanced scorecard measures that drive performance;Kaplan;Harvard Business Review,1992

2. Putting the balanced scorecard to work;Kaplan;Harvard Business Review,1993

3. The balanced scorecard: translating strategy into action;Kaplan,1996

4. Using the balanced scorecard as a strategic management system;Kaplan;Harvard Business Review,1996

5. Balanced scorecard step-by-step: maximazing performance and maintaining results;Niven,2002
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