A novel approach to regression analysis for the classification of quality attributes in the Kano model: an empirical test in the food and beverage industry-Reference-Cited by-同舟云学术

A novel approach to regression analysis for the classification of quality attributes in the Kano model: an empirical test in the food and beverage industry

Published:2012-10 Issue:5 Volume:40 Page:651-659
ISSN:0305-0483
Container-title:Omega
language:en
Short-container-title:Omega

Author:

Chen Li-Fei

Publisher

Elsevier BV

Subject

Information Systems and Management,Management Science and Operations Research,Strategy and Management

Reference34 articles.

1. Supply chain management in the US and Taiwan: an empirical study;Chow;Omega—International Journal of Management Science,2008

2. Incorporating cost and environmental factors in quality function deployment using data envelopment analysis;Ramanathan;Omega—International Journal of Management Science,2009

3. Product design strategies in a manufacturer-retailer distribution channel;Hua;Omega—International Journal of Management Science,2011

4. Taiwan quality indicator project and hospital productivity growth;Chang;Omega—International Journal of Management Science,2011

5. Identification of satisfaction attributes using competitive analysis of the improvement gap;Tontini;International Journal of Operations and Production management,2007

Cited by 79 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. How Does Queueing Information in Pre-Sales Call Centers Affect Customer Repurchase Behavior;Asia-Pacific Journal of Operational Research;2024-04-22

2. Kano Model Categorization Methods: Typology and Systematic Critical Overview for Hospitality and Tourism Academics and Practitioners;Journal of Hospitality & Tourism Research;2024-03-15

3. Evaluating digital health attributes for users’ satisfaction: an application of the Kano model;The TQM Journal;2024-02-20

4. Classification of Quality Factors for Kano Model Based on Online Reviews: A Case Study of Online Medical Care;Proceedings of the 2023 4th International Conference on Management Science and Engineering Management (ICMSEM 2023);2023-10-07

5. Classifying Quality Attributes of Hotel Services Considering Review Characteristics and Semantic Consistency: A Review-Driven IPA;Journal of Quality Assurance in Hospitality & Tourism;2023-09-24