1. Aberdeen, J., Ferro, L., 2003. Dialogue patterns and misunderstandings. In: Proceedings of the ISCA Workshop on Error Handling in Spoken Dialogue Systems, pp. 17–23
2. Allen, J.F., Miller, B., Ringger, E., Sikorski, T., 1996. A robust system for natural spoken dialogue. In: Proceedings of 34th Meeting of the Association for Computational Linguistics, pp. 62–70
3. Ang, J., Dhillon, R., Krupski, A., Shriberg, E., Stolcke, A., 2002. Prosody-based automatic detection of annoyance and frustration in human–computer dialog. In: Proceedings of the International Conference on Spoken Language Processing, vol. 3, Denver, Colorado, USA, pp. 2037–2040
4. Efficient integrated response generation from multiple targets using weighted finite-state transducers;Bulyko;Computer Speech Language,2002
5. Chu-Carroll, J., 1999. Form-based reasoning for mixed-initiative dialogue management in information-query systems. In: Proceedings of Eurospeech, vol. 4, pp. 1519–1522