The impact of online consumer review confusion on online shopping cart abandonment: A mediating role of perceived risk and moderating role of mindfulness-Reference-Cited by-同舟云学术

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The impact of online consumer review confusion on online shopping cart abandonment: A mediating role of perceived risk and moderating role of mindfulness

Published:2024-11 Issue: Volume:81 Page:103941
ISSN:0969-6989
Container-title:Journal of Retailing and Consumer Services
language:en
Short-container-title:Journal of Retailing and Consumer Services

Author:

Roy Robin^ORCID,Shaikh Ateeque^ORCID

Publisher

Elsevier BV

Reference79 articles.

1. Zero-COVID and retail: using multi-wave data to examine the role of perceived risk and psychological factors in shopping abandonment;Akhtar;J. Retailing Consum. Serv.,2024

2. The relationship between consumer shopping stress and purchase abandonment in task-oriented and recreation-oriented consumers;Albrecht;J. Acad. Market. Sci.,2017

3. Examining the effect of brand coolness on communal brand connection and brand commitment: a mediation and moderation perspective;Amenuvor;Market. Intell. Plann.,2023

4. The reinforcing and aversive consequences of customer experience. The role of consumer confusion;Anninou;J. Retailing Consum. Serv.,2019

5. Did you find this review helpful?;Azimi;Market. Intell. Plann.,2023

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