Moderating effect of customer's retail format perception on customer satisfaction formation: An empirical study of mini-supermarkets in an urban retail market setting-Reference-Cited by-同舟云学术

Moderating effect of customer's retail format perception on customer satisfaction formation: An empirical study of mini-supermarkets in an urban retail market setting

Published:2022-05 Issue: Volume:66 Page:102935
ISSN:0969-6989
Container-title:Journal of Retailing and Consumer Services
language:en
Short-container-title:Journal of Retailing and Consumer Services

Author:

Yokoyama Narimasa^ORCID,Azuma Nobukazu,Kim Woonho

Funder

Japan Society for the Promotion of Science

Publisher

Elsevier BV

Subject

Marketing

Reference60 articles.

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