Does outsourcing enhance consumer services and profitability of a dual-channel retailing?-Reference-Cited by-同舟云学术

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Does outsourcing enhance consumer services and profitability of a dual-channel retailing?

Published:2024-11 Issue: Volume:81 Page:103996
ISSN:0969-6989
Container-title:Journal of Retailing and Consumer Services
language:en
Short-container-title:Journal of Retailing and Consumer Services

Author:

Sarkar Biswajit,Dey Bikash Koli^ORCID,Ma Jin-Hee,Sarkar Mitali^ORCID,Guchhait Rekha^ORCID,Ahn Young-Hyo

Publisher

Elsevier BV

Reference62 articles.

1. A social media analytics-based approach to customer-centric reverse logistics management of electronic devices: A case study on notebooks;Ahmadi;J. Retail. Consum. Serv.,2024

2. Marketplace, reseller, or web-store channel: the impact of return policy and cross-channel spillover from marketplace to web-store;Alaei;J. Retail. Consum. Serv.,2022

3. Product-specified dual-channel retail management with significant consumer service;Amankou;J. Retail. Consum. Serv.,2024

4. Covid-19 and retail: the catalyst for e-commerce in Belgium?;Beckers;J. Retail. Consum. Serv.,2021

5. Hospitality for prime consumers and others under the retail management;Bhattacharya;J. Retail. Consum. Serv.,2024

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