1. Adoption of WhatsApp for strengthening internal CRM through social network analysis;Agrawal;J. Relatsh. Mark.,2021
2. Disclosure of silent branding during COVID-19 pandemic: a study of Sarsiwa village in Chhattisgarh state of India;Agrawal;Int. J. Rural Manag.,2021
3. Digital pollution and its impact on the family and social interactions;Agrawal;J. Fam. Issues,2021
4. Constructive usage of WhatsApp in education sector for strengthening relations;Agrawal;Int. J. Educ. Manag.,2019
5. Measuring CRM effectiveness in Indian stock broking services;Agrawal;J. Global Inf. Manag.,2019