A text mining approach to explore factors influencing consumer intention to use metaverse platform services: Insights from online customer reviews-Reference-Cited by-同舟云学术

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A text mining approach to explore factors influencing consumer intention to use metaverse platform services: Insights from online customer reviews

Published:2024-11 Issue: Volume:81 Page:103967
ISSN:0969-6989
Container-title:Journal of Retailing and Consumer Services
language:en
Short-container-title:Journal of Retailing and Consumer Services

Author:

Kumari Vandana^ORCID,Bala Pradip Kumar^ORCID,Chakraborty Shibashish^ORCID

Publisher

Elsevier BV

Reference107 articles.

1. Over-the-top (OTT) retailing in the post pandemic world. Unveiling consumer drivers and barriers using a qualitative study;Agarwal;J. Retailing Consum. Serv.,2023

2. An odyssey into virtual worlds: exploring the impacts of technological and spatial environments on intention to purchase virtual products;Animesh;MIS Q.,2011

3. What affects the promoting intention of mobile banking services? Insights from mining consumer reviews;Basu;J. Retailing Consum. Serv.,2024

4. Reaching new heights: investigating adoption factors shaping the moon landing of metaverse tourism;Behera;Inf. Technol. Tourism,2024

5. Understanding satisfied and dissatisfied hotel customers: text mining of online hotel reviews;Berezina;J. Hospit. Market. Manag.,2016

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