Let me entertain you – Increasing overall store satisfaction through digital signage in retail waiting areas

Author:

Garaus Marion,Wagner Udo

Publisher

Elsevier BV

Subject

Marketing

Reference58 articles.

1. The influence of affective factors on time perception;Angrilli;Percept. Psychophys.,1997

2. (Waiting) time flies when the tune flows: music influences affective responses to waiting by changing the subjective experience of passing time;Areni,2009

3. When a few minutes sound like a lifetime: does atmospheric music expand or contract perceived time?;Bailey;J. Retail.,2006

4. The effects of the service environment on affect and consumer perception of waiting time. An integrative review and research propositions;Baker;J. Acad. Mark. Sci.,1996

5. Waiting time influence on the satisfaction? Loyalty relationship in services;Bielen;Manag. Serv. Qual.: Int. J.,2007

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