Exploring the link between customer experience–loyalty–consumer spend-Reference-Cited by-同舟云学术

Exploring the link between customer experience–loyalty–consumer spend

Published:2016-07 Issue: Volume:31 Page:277-286
ISSN:0969-6989
Container-title:Journal of Retailing and Consumer Services
language:en
Short-container-title:Journal of Retailing and Consumer Services

Author:

Srivastava Mala,Kaul Dimple

Publisher

Elsevier BV

Subject

Marketing

Reference64 articles.

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