Clinical-chatbot AHP evaluation based on “quality in use” of ISO/IEC 25010

Author:

Barletta Vita Santa,Caivano Danilo,Colizzi Lucio,Dimauro Giovanni,Piattini Mario

Funder

Universita degli Studi di Bari Aldo Moro

Ministero dell’Istruzione, dell’Università e della Ricerca

Publisher

Elsevier BV

Subject

Health Informatics

Reference76 articles.

1. Choosing a chatbot development tool;Pérez-Soler;IEEE Softw.,2021

2. J. Pereira, Ó. Díaz, Chatbot dimensions that matter: Lessons from the trenches, in: International Conference on Web Engineering, Springer, 2018, pp. 129–135.

3. A typology of chatbots in public service delivery;Makasi;IEEE Softw.,2021

4. Conversational agents in healthcare: using qca to explain patients’ resistance to chatbots for medication;Müller;Int. Workshop Chatbot Res. Des., Springer,2019

5. Healthcare ex machina: Are conversational agents ready for prime time in oncology?;Bibault;Clin. Transl. Radiat. oncology,2019

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