Chatbot Dimensions that Matter: Lessons from the Trenches

Author:

Pereira JuananORCID,Díaz ÓscarORCID

Publisher

Springer International Publishing

Reference8 articles.

1. Beck, B.: How to Build Your Own Facebook Chatbot in About 10 Minutes, March 2018. https://www.clearvoice.com/blog/build-facebook-chatbot-10-minutes/

2. Botsociety: Conversational design and prototype - Botsociety. https://botsociety.io

3. Hossain, M.: Create your own Viber Chatbot in Minutes, November 2017. https://chatbotslife.com/create-your-own-viber-chatbot-in-minutes-with-zero-coding-1a622accedcc

4. Klopfenstein, L.C., Delpriori, S., Malatini, S., Bogliolo, A.: The rise of bots: a survey of conversational interfaces, patterns, and paradigms. In: Proceedings of the 2017 Conference on Designing Interactive Systems, DIS 2017, pp. 555–565. ACM, New York (2017). https://doi.org/10.1145/3064663.3064672

5. Pereira, J., Díaz, O.: A quality analysis of Facebook Messenger’s most popular chatbots. In: Proceedings of Symposium on Applied Computing, pp. 1–8. ACM, Pau (2018). https://doi.org/10.1145/3167132.3167362

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