1. Customer Service in Industrial Marketing: A Comparative Study;Banting;European J. Market,1976
2. Some Aspects of Industrial Marketing in the Republic of Ireland;Benson,1976
3. How British Industry Buys;Buckner,1967
4. The Role of Customer Service in Industrial Marketing;Cunningham;European J. Market,1974
5. Exploring Environmental Influences in Organisational Buying;Gronhaug;J. Market. Res.,1976