Author:
Das Abhijit,Sen Ved,Rose Andrew C.
Reference61 articles.
1. AI-based chatbots in customer service and their effects on user compliance;Adam;Electronic Markets,2021
2. An overview of chatbot technology;Adamopoulou;IFIP Advances in Information and Communication Technology (Elmsford, N.Y.),2020
3. Review of chatbots design techniques;Akma;International Journal of Computer Applications,2018
4. Transforming the communication between citizens and government through AI-guided chatbots;Androutsopoulou;Government Information Quarterly,2019
5. Bickmore, T. W., Pusateri, A., Kimani, E., Paasche-Orlow, M. K., Trinh, H., & Magnani, J. W. (2018). Managing chronic conditions with a smartphone-based conversational virtual agent. In Proceedings of the 18th International Conference on Intelligent Virtual Agents, IVA 2018 (pp. 119–124). Available from https://doi.org/10.1145/3267851.3267908.