Transforming the communication between citizens and government through AI-guided chatbots-Reference-Cited by-同舟云学术

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Transforming the communication between citizens and government through AI-guided chatbots

Published:2019-04 Issue:2 Volume:36 Page:358-367
ISSN:0740-624X
Container-title:Government Information Quarterly
language:en
Short-container-title:Government Information Quarterly

Author:

Androutsopoulou Aggeliki,Karacapilidis Nikos,Loukis Euripidis,Charalabidis Yannis

Publisher

Elsevier BV

Subject

Law,Library and Information Sciences,Sociology and Political Science

Reference57 articles.

1. Chatbots: Are they really useful?;Abu Shawar;LDV-Forum: Zeitschrift Für Computerlinguistik Und Sprachtechnologie,2007

2. The Impact of Machine Learning on Economics;Athey,2017

3. Toward Artificial Argumentation;Atkinson;AI Magazine,2017

4. Generalisation in named entity recognition: A quantitative analysis;Augenstein;Computer Speech & Language,2017

5. Investigating Information Systems with Action Research;Baskerville;Communications of the Association for Information Systems,1999

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