Integration of SERVQUAL, Analytical Kano, and QFD using fuzzy approaches to support improvement decisions in an entrepreneurial education service
-
Published:2021-11
Issue:
Volume:112
Page:107786
-
ISSN:1568-4946
-
Container-title:Applied Soft Computing
-
language:en
-
Short-container-title:Applied Soft Computing
Author:
Lizarelli Fabiane L.,
Osiro Lauro,
Ganga Gilberto M.D.ORCID,
Mendes Glauco H.S.,
Paz Guilherme R.
Cited by
34 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献