1. Curing health care: New strategies for quality improvement;Berwick,1991
2. Construct validity in psychological tests;Cronbach;Psychological Bulletin,1955
3. Inside bureaucracy;Downs,1967
4. Mind over machine: The power of human intuition and expertise in the era of the computer;Dreyfus,1986
5. Community dynamics in coping with toxic contaminants;Edelstein,1987