Literature review of the situation research faces in the application of ITIL in Small and Medium Enterprises-Reference-Cited by-同舟云学术

Literature review of the situation research faces in the application of ITIL in Small and Medium Enterprises

Published:2016-11 Issue: Volume:48 Page:124-138
ISSN:0920-5489
Container-title:Computer Standards & Interfaces
language:en
Short-container-title:Computer Standards & Interfaces

Author:

Cruz-Hinojosa Nancy Judith^ORCID,Gutiérrez-de-Mesa José Antonio

Publisher

Elsevier BV

Subject

Law,Hardware and Architecture,Software

Reference54 articles.

1. Should High-Technology SMEs Expect to Internationalize Through a Sequence of Development Stages Other Than Internationalization Stages?;Susman,2007

2. The Official Introduction to the ITIL Service Lifecycle;Office of Government Commerce,2007

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