1. The elusive silver lining: how we fail to learn from software development failures;Abdel-Hamid;Sloan Management Review,1990
2. The Inspirational Leader;Adair,2003
3. Initiating change that perseveres;Argyris;The American Behavioral Scientist,1997
4. Organizational Learning: A theory of Action Perspective;Argyris,1978
5. Managing Change: steering a course between intended strategies and unanticipated outcomes;Balagun;Long Range Planning,2006