Risks Assessment of Information Technology Processes Based on COBIT 5 Framework: A Case Study of ITS Service Desk-Reference-Cited by-同舟云学术

Risks Assessment of Information Technology Processes Based on COBIT 5 Framework: A Case Study of ITS Service Desk

Published:2017 Issue: Volume:124 Page:569-576
ISSN:1877-0509
Container-title:Procedia Computer Science
language:en
Short-container-title:Procedia Computer Science

Author:

Astuti Hanim Maria,Muqtadiroh Feby Artwodini,Tyas Darmaningrat Eko Wahyu,Putri Chitra Utami

Publisher

Elsevier BV

Subject

General Engineering

Reference14 articles.

1. DPTSI ITS, “Tentang DPTSI,” 2016. [Online]. Available: https://dptsi.its.ac.id/?page_id=150.

2. Office of Goverment Commerce, “ITIL Version 3 : Service Operation,” in ITIL V3, Buckinghamshire, OGC, 2011.

3. D. Innike, B. C. Hidayanto and H. M. Astuti, “Penilaian Risiko Keamanan Informasi Menggunakan Metode Failure Mode and Effect Analysis di Divisi TI Bank XYZ Surabaya,” in Seminar Nasional Sistem Informasi Indonesia, Surabaya, 2014.

4. “Manajemen Risiko dalam Proyek Konstruksi,”;Labombang;SMARTek (Sipil, Mesin, Arsitektur, Elektro),2011

5. Glasgow Caledonian University, “Risk Management Strategy,” Risk Management Strategy, June 2015.

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