Soft computing based e-commerce website service quality index measurement
Author:
Publisher
Elsevier BV
Subject
Management of Technology and Innovation,Marketing,Computer Networks and Communications,Computer Science Applications
Reference55 articles.
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3. Online service quality determinants and e-trust in internet shopping: A psychometric approach;Bhat;Vikalpa,2020
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5. E-service quality: A meta-analytic review;Blut;J. Retail.,2015
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