1. Crossing the quality chasm: a new health system for the 21st century,2003
2. Building a better delivery system: a new engineering/health care partnership;Reid,2005
3. The Center for Policy Design. About system redesign: brief overview of concepts, terms and definitions. Available at: http://www.centerforpolicy.org/system. Accessed August 1, 2014.
4. Implementation of systems redesign: approaches to spread and sustain adoption;Hagg,2008
5. VA TAMMCS: improvement framework guidebook, version 2,2011