The Paradox of Word-of-Mouth in Social Commerce: Exploring the Juxtaposed Impacts of Source Credibility and Information Quality on SWOM Spreading-Reference-Cited by-同舟云学术

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The Paradox of Word-of-Mouth in Social Commerce: Exploring the Juxtaposed Impacts of Source Credibility and Information Quality on SWOM Spreading

Published:2021-11 Issue:7 Volume:58 Page:103505
ISSN:0378-7206
Container-title:Information & Management
language:en
Short-container-title:Information & Management

Author:

Cheng Xusen^ORCID,Gu Yu^ORCID,Hua Ying^ORCID,Luo Xin (Robert)^ORCID

Funder

University of International Business and Economics

National Natural Science Foundation of China

Publisher

Elsevier BV

Subject

Information Systems and Management,Information Systems,Management Information Systems

Reference75 articles.

1. Word of mouth communication within online communities: Conceptualizing the online social network;Brown;Journal of Interactive Marketing,2007

2. A diffusion planning mechanism for social marketing;Li;Information & Management,2017

3. Why recommend a brand face-to-face but not on Facebook? How word-of-mouth on online social sites differs from traditional word-of-mouth;Eisingerich;Journal of Consumer Psychology,2015

4. Passion at first sight: how to engage users in social commerce contexts;Herrando;Electronic Commerce Research,2017

5. Social media peer communication and impacts on purchase intentions: A consumer socialization framework;Wang;Journal of Interactive Marketing,2012

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