Utilization of process improvement to manage change in an academic library
Author:
Publisher
Elsevier BV
Subject
Library and Information Sciences,Education
Reference20 articles.
1. Harry M. Kriz, M, Jason Glover, & Kevin C. Ford, “ILLiad Customer-Focused Interlibrary Loan Automation,” Journal of Interlibrary Loan, Document Delivery and Information Supply 8 (4) (1998): 31–47.
2. Robert Smallwood, “Reengineering,” Inform 10 (October 1996): 64.
3. Sirkka L. Jarvenpaa & Donna B. Stoddard, “Business Process Redesign: Radical and Evolutionary Change,” Journal of Business Research 41 (January 1998): 15–27.
4. Ibid, p. 17.
5. Brice Hobrock, “A Manager’s Viewpoint: Opportunities for Radical Paradigm Shifts,” Journal of Library Administration 23 (1996): 167–187.
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