Fuzzy performance evaluation in Turkish Banking Sector using Analytic Hierarchy Process and TOPSIS

Author:

Seçme Neşe Yalçın,Bayrakdaroğlu Ali,Kahraman Cengiz

Publisher

Elsevier BV

Subject

Artificial Intelligence,Computer Science Applications,General Engineering

Reference71 articles.

1. Albayrak, E., & Erensal, Y. C. (2005). A study bank selection decision in Turkey using the extended fuzzy AHP method. In 35th International conference on computers and industrial engineering, Istanbul, Turkey.

2. SYSTRA-SQ: A new measure of bank service quality;Aldlaigan;International Journal of Service Industry Management,2002

3. Consistency conditions for regulatory analysis of financial institutions: A comparison of frontier efficiency methods;Bauer;Journal of Economic and Business,1998

4. Does IT investment improve bank performance? Evidence from Europe;Beccalli;Journal of Banking & Finance,2007

5. Using fuzzy number for measuring quality of service in the hotel industry;Benitez;Tourism Management,2007

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