1. Our research was strongly influenced by studies on diverse teams, as reviewed well by S.E. Jackson, “Team Composition in Organizational Settings: Issues in Managing an Increasingly Diverse Workforce,” in S. Worchel, W. Wood, and J.A. Simpson (Eds.), Group Process and Productivity (Newbury Park: Sage, 1991): 138–173; F.J. Milliken and L.L. Martins, “Searching for Common Threads: Understanding the Multiple Effects of Diversity in Organizational Groups,” Academy of Management Review 21 (1996): 402–433; and S. G. Cohen and D.E. Bailey, “What Makes Teams Work: Group Effectiveness Research from the Shop Floor to the Executive Suite,” Journal of Management 23 (1997): 239–290. Two publications on culturally diverse teams that highly complement the material here are S.C. Snow, S. Canney Davison, S.A. Snell, and D.C. Hambrick, “Use Transnational Teams to Globalize your Company,” Organizational Dynamics 24, no. 4 (1996): 50–67; and S. Canney Davison and K. Ward, Leading International Teams (Berkshire, UK: McGraw–Hill International, 2000).
2. The principles of bridging were adapted from work conducted by Norwegian psychologist Rolv M. Blakar and presented in English in his book Communication: A Social Perspective on Clinical Issues (Oslo: Universitetsforlaget, 1984); and the article “Towards a Theory of Communication in Terms of Preconditions: A Conceptual Framework and Some Empirical Explorations,” in H. Giles and R.N. St. Clair (Eds.), Recent Advances in Language, Communication, and Social Psychology (London: Lawrence Erlbaum Associates, 1985).
3. More on mapping culture and applying the MBI approach in multicultural settings can be found in the book International Management Behavior, 4th ed., by H.W. Lane, J.J. DiStefano and M.L. Maznevski (Cambridge, MA: Blackwell, 2000). Some good resources for cultural mapping include N.J. Adler, International Dimensions of Organizational Behavior, 3rd ed., (Cincinnati, OH: South-Western College Publishing, 1997); G.H. Hofstede, Cultures and Organizations: Software of the Mind, (New York: McGraw–Hill, 1997); and F. Trompenaars, Riding the Waves of Culture: Understanding Cultural Diversity in Business (Avon: The Bath Press, 1993).