1. Development and validation of scales to measure patient satisfaction with health care services: Volume I of a Final Report (Parts A and B);Ware,1976
2. The measurement and meaning of patient satisfaction;Ware;Hlth Med. Care Serv. Rev.,1978
3. Theoretical and methodological issues in sociological studies of consumer satisfaction with medical care;Locker;Soc. Sci. Med.,1978
4. Theoretical and methodological issues in sociological studies of consumer satisfaction with medical care;Locker;Soc. Sci. Med.,1978
5. Patient satisfaction with an ambulatory health care encounter;Linder-Pelz,1979