1. Beyond qualitative versus quantitative methods;Reichardt,1969
2. Qualitative methods: A needed perspective in evaluation research;Filstead,1979
3. The Discourse of Medicine: Dialectics of Medical Interviews;Mishler,1984
4. Three models of discourse analysis: The role of social structure;Cicourel;Discourse Processes,1980
5. Miscommunication in medicine;West,1989