1. James E. Grunig and Larissa A. Grunig, “Models of Public Relations,” in James E. Grunig (ed.), Excellence in Public Relations and Communication Management (Hillsdale, NJ: Lawrence Erlbaum Associates, 1992), pp. 285–325; Larissa A. Grunig, “Activism: How it Limits the Effectiveness of Organizations and How Excellent Public Relations Departments Respond,” in James E. Grunig (ed.), Excellence in Public Relations and Communication Management, op. cit., pp. 503–530; James E. Grunig and Todd Hunt, Managing Public Relations (New York, NY: Holt, Rinehart and Winston, 1984).
2. James E. Grunig,“A Situational Theory of Publics: Conceptual History, Recent Challenges and New Research,” in Danny Moss, Toby MacManus, and Dejan Vercic (eds.), Public Relations Research: An International Perspective (London: International Thomson Publishing, 1997), pp. 3–48, 282–288.
3. Glen M. Broom, Shawna Casey, and James Ritchey,“Toward a Concept and Theory of Organization-Public Relationships,” Journal of Public Relations Research 9 (1997), pp. 83–98; James E. Grunig and Yi-Hui Huang, “From Organizational Effectiveness to Relationship Indicators: Antecedents of Relationships, Public Relations Strategies and Relationship Outcomes,” in John A. Ledingham and Stephen D. Bruning (eds.), Relationship Management: A Relationship Approach to Public Relations (Mahwah, NJ: Lawrence Erlbaum Associates, 2000), pp. 23–54.
4. Sylvia H. Goldman and Kathryn T. Theus,“The Relationship Between Organizational Communication Style and the Motivation of Publics to Seek Information to Meet Their Needs,” paper presented to Public Relations Interest Group, International Communication Association, July 1994, Sydney, Australia.
5. John Dewey, The Public and Its Problems (Athens, Ohio: Swallow Press, 1927); Herbert Blumer,“The Mass, The Public and Public Opinion,” in Bernard Berelson (ed.), Reader in Public Opinion and Communication, 2nd ed. (New York: Free Press, 1966), pp. 45–50. (Originally published in 1946.)