1. A review of the literature on quality-related costs;Plunkett;Int. J. Qual. Reliab. Manage.,1987
2. Total quality control;Feigenbaum;Harvard Bus. Rev.,1956
3. An investigation into the collection, measurement and use of quality-related costs within a textile industry environments;Abed,1985
4. Quality costing used as a tool for cost reduction in the machine tool industry;Burns,1976
5. A study of the collection and use of quality-related costs in manufacturing industry;Plunkett,1986