1. Estado Atual da Gestāo pela Qualidade e Produtividade nas Indústrias Brasileiras;Confederaçāo Nacional da Indústria,1992
2. Total quality strategies in industry: The experience of two multinationals in Brazil;Macedo-Soares;Quality Management Journal,1994
3. Quality of Working Life and Total Quality Management;James,1991
4. Rethinking the Corporation: The Architecture of Change;Tomasko,1993
5. Empowered Teams: Creating Self-Directed Work Groups that Improve Quality, Productivity, and Participation;Wellins,1991